Saw and Router Machine Service and Support
With 65 years of industry knowledge, the Hendrick Service Department knows what it takes to keep your machinery running at full capacity. Our technicians are based strategically throughout North America and are available to provide on-site and off-site support for operator training, preventative maintenance, machine relocation, parts, and technical direction. With our comprehensive Service Plans, you have an expert in your corner.
Avoiding machine downtime is critical, which is why our experienced support staff is here for you, and our Parts Department keeps an extensive inventory of everything you might need. Hendrick’s dedicated phone technicians are available from 8:30am – 5:30pm EST to diagnose problems and answer questions. When you need on-site service, we make it a priority to reach your facility as soon as possible. For scheduling, please email service@hendrickmanufacturing.com.
We can run diagnostics via remote dial-in on any of our computerized machine models – just run an Ethernet cable into the port, even if you don’t normally keep it online during operations. Then Hendrick technicians can dial-in to the controller, correct parameters or settings, and have you running again in minutes
It’s never too late to invest in your existing assets. We now offer Windows 10 controller conversions for Hendrick SRP Patriot and PRO-AM panel saws, which provide operators with a supported OS, better CAD applications, and enhanced safety features. These easy-to-install kits come with instructions for DIY, which takes under 15 minutes. Contact us for controller upgrade pricing to prevent machine downtime should your current older operating system malfunction.
